How to Register a New WhatsApp Number
Introduction
In WhatsApp Business Dashboard, you can connect multiple WhatsApp accounts to the dashboard.
How to use
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To connect a new phone number, Go to the WhatsApp Numbers page by clicking from the left side navigation.
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Click the + New Phone Number button and follow the registration steps from Facebook.
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Once you have completed the registration process, your request will be reviewed by Facebook for approval. You can only use the registered number to send messages after it is approved. You will be notified through your email once your account is approved. Alternatively, see the WhatsApp number status on the data table on the WhatsApp Numbers page.
WhatsApp Number Status
For every registered WhatsApp number, you will see a status on the WhatsApp Numbers page. Here’s what the status means:
Trial | You have successfully registered a new WhatsApp number to your WhatsApp Business Account (WABA) for the first time and waiting for verification from Facebook. You can send a sample message with the trial experience feature. |
New Request | You have successfully registered another new WhatsApp number and waiting for verification from Facebook. |
Connected | Your WhatsApp number is verified by Facebook and waiting for two-factor verification from Kata.ai. |
Business Account | Your WhatsApp number is verified by Facebook and Kata.ai and can be used to create and broadcast messages. |
Official Account | Your WhatsApp number is upgraded from a business account to an official account. |
Rejected | Your request for connecting a new phone number has been rejected by WhatsApp. In this case, the following may be the case:
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