Elements are the component where you can set customizable bot contents in your CMS. Here are the elements we provide on CMS Studio:
- Text Area
- Text List
Use this table to maintain FAQ-related knowledge of your bot. All content entered here will be automatically trained into your NL model.
You can create as many labels as you like, depending on how many topics you would like to handle under this FAQ. Every question will be considered as training data and will enrich the existing Natural Language Model. You can also put more than one answers as variations to avoid any repetitive responses.