Introduction
What is Kata Platform
Benefits with Kata Platform
Kata Platform Features
Use Case
All Use Cases
Documentation Content
How-to Guides
FAQs
General FAQs
Bot Development FAQs
Glossary
General
Kata Platform
Inside Kata Flow
Coming Soon
Release Notes
All Use Cases
Chatbots For Customer Service
Build 24/7 virtual agent service to accommodate customers’ needs, such as answering common questions, accessing specific information, or assisting simple requests with seamless handoffs to human agents for complex issues.
Chatbots For Customer Engagement
Engage and support your customers on their preferred platform at any time. Whether to share the newest product information, engage customers in a marketing campaign, or deliver a relevant and personal conversational experience for your customers.