Version 3.5.6 is about download feature on Prediction Logs, Platform Analytics and Kata Omnichat. Here’s what’s new:
Now Kata Omnichat is available as a module. We can create Qiscus Account and activate the module once we’ve already add Kata Omnichat Module to Project.
handover to Kata Flow
Managing agents in Dashboard if we’re an admin or supervisor
Showing list of messages in Inbox menu. Also, do chatting with customer.
Send subscription email to customer
We can download the prediction log as CSV or JSON, within the time range or all of them
Brings back Analytics menu in project with new user interface
Showing statistics in users and conversation under Analytics menu.
Analytics can show conversation log for each session