Basic analytics, which was previously available on Kata Platform 2.5, is now making a comeback on Kata Platform 3.0.
You can now see the total active users, total sessions, and total incoming messages of your bot (also available in line graph). Find it on Analytics > Users menu.
Gain high-level insights of your conversations by seeing top flows, top intents, top states, and top messages of your bot. You’ll see those stats on Analytics > Conversation menu.
See the details of your conversations on Analytics > Transcript menu. Here, you’ll find the chat history between the user and your bot, from the duration of the conversation to the message details