Skip to content

Release Notes

The latest news, updates, and changes on Kata Platform.

Version 3.22.0

What’s New ⭐️

The wait is over 🎉 A whole new integration chatbot channel to Omnichat, includes Instagram Direct Message automation. Learn more about Omnichat.

Here are the new features:

  • As agents, you can receive message context from conversations between chatbot and end-users. Also, takeover conversations from chatbots to handle complaints effectively. Learn more about Agent Bot.
  • A new Instagram automation that provides your end-users chatbot responses such as text, image, quick replies, ice breaker, and generic template (“carousel”). Learn more about the Instagram channel and create a chatbot Instagram handover to human agents.
  • Handover API template for easier handover API to Kata Omnichat. Learn more about creating a chatbot handover to agents.

What’s been fixed 🛠

  • Fixed users cannot log in or sign up using a captcha
  • Fixed users cannot download bot code (.yml) in the Revision List

Contributing to the Documentation

Is something missing/incorrect? Please let us know by contacting If you know how to fix it straight away, don’t hesitate to create a pull request on this documentation’s GitHub repository.